Privacy Policy

Last updated: January 1, 2025

1. Introduction

PinuProve ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pinuprove.com and use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

2.1 Personal Data

  • Name and contact information (email address, phone number)
  • Demographic information (age, gender, location)
  • Professional information (job title, company, industry)
  • Training preferences and goals
  • Payment information (processed by third-party payment processors)

2.2 Usage Data

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our website
  • Referring website addresses
  • Click-through and email open rates

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process your registration and course enrollment
  • Communicate with you about our services, events, and updates
  • Send you marketing communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations
  • Prevent fraud and enhance security

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our website and providing services
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Cookie Policy

Our website uses cookies to enhance your browsing experience. You can control cookie preferences through our cookie banner and your browser settings. For detailed information, please see our Cookie Policy.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of your personal data
  • Data portability
  • Objection to processing
  • Withdrawal of consent

8. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Australia. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

  • Email: [email protected]
  • Phone: +61 3 7247 5991
  • Address: Level 12, 456 Collins Street, Melbourne VIC 3000, Australia

13. Australian Privacy Act Compliance

This Privacy Policy is designed to comply with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). We are committed to handling your personal information in accordance with these requirements.